Returns & Refunds

  • Do you have a Guarantee?

    We at Crua Outdoors believe that we’re making the highest quality, most comfortable and innovative tents in the world. And we’re confident that you’ll agree – that’s why we’re offering a risk-free money back guarantee. Order any Crua tent online and, if for any reason, you’re not completely satis...
  • Is there a warranty on your tents?

    All of our products also carry a full two-year warranty against any defects in materials or workmanship. This Limited Warranty applies to physical goods, and only for physical goods, purchased from Crua Outdoors (the "Physical Goods"). This Limited Warranty covers any defects in material or work...
  • Return Policy

    You can return your item(s) purchased from cruaoutdoors.com up to 30 days from receipt of your goods for a refund. The refund will include any shipping charges you paid when you made your purchase. However, Crua Outdoors may charge additional delivery costs if you specifically requested non-stand...