Is there a warranty on your tents?

All of our products also carry a full two-year warranty against any defects in materials or workmanship.

This Limited Warranty applies to physical goods, and only for physical goods, purchased from Crua Outdoors (the "Physical Goods"). This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Crua Outdoors will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. Crua Outdoors will either repair the Product at no charge, using new or refurbished replacement parts. The Warranty Period for Physical Goods purchased from Crua Outdoors is 2 years from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 2 years from the date of replacement or repair, whichever is longer. This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship. To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

If for any reason you are experiencing an issue that you feel falls under our Warranty, please fill out the following form and we will get back to you ASAP.

For more info on what is covered under our Warranty, please see our full Warranty Policy.

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